Now Offering Adobe Connect Pro Integrated with InterCall Audio Conferencing

Today we announced a strategic, global reseller/distribution agreement with Adobe Systems Incorporated (Nasdaq: ADBE) that will allow InterCall to sell a complete, fully-integrated Adobe® Acrobat® Connect™ Pro web conferencing solution to our customers. The new InterCall/Adobe offering is now available in North America and will be offered globally in early 2010.

With Connect Pro, you can securely support dynamic online meetings, training and events. And since 98% of Internet-connected computers worldwide already have the Adobe Flash® Player runtime installed, your audience can connect instantly with no downloads required.

What’s really great about this offering is that we have fully integrated our audio conferencing within the platform, allowing customers to manage the audio portion of their meeting from within the Connect Pro interface, providing a truly seamless user experience. This enhancement will be made available to current Adobe customers with the release of the new 7.5 version of Adobe Acrobat Connect Pro.

For more information, and to read quotes from Kathleen Finato, InterCall’s senior vice president of marketing and business development, and Arun Anantharaman, vice president, Connect Pro at Adobe, check out the official press release.

And if you’re interested in learning more about Connect Pro, contact your InterCall meeting consultant at 800.341.2447 or send us an email.

Dan Uhlmeyer is a Sr. Product Manager and the "Web Conferencing" blogger.  He has nearly ten years of product experience in Web Conferencing and has managed several services at InterCall. When not punching on the keyboard, you can find Dan enjoying time with his wife and two children or running a marathon.

Find Your Conferencing and Collaboration Solutions on InterCall.com

InterCall.com is constantly evolving. Thanks to our hard working marketing team, minor updates are made almost daily, while more major launches happen monthly and quarterly.

Last quarter, in an effort to better understand our website users and learn more about what conferencing and collaboration solutions they are looking for, we randomly surveyed some of our visitors. A big thank you to all who participated and took the time to submit feedback. It was a critical factor in determining what improvements we needed to make. Two of the biggest takeaways were a desire for:

1. Improved ease and speed of finding product support and information

2. Assistance in narrowing down our product suite to find the best solution

As a result of our research, we have two new features that we hope will greatly improve your user experience. Check them out:

Search - Find what you need FASTER!

You can now search content on InterCall.com. This feature will help you easily locate content, plugins and documents more quickly while also giving our team an opportunity to learn more about what you are looking for so that we can continue to make improvements over time. Note: you won’t see this feature while you are on the blog.

Interactive Product Selector - Narrow our offerings

After many sales and customer interviews, we identified the top three to four questions to help you narrow down your audio, web and video conferencing needs. Using this information, we have developed a guided tool that takes an interactive approach to browsing for conferencing solutions. To find the new interactive conferencing product selector, just select 'Help me choose' on the InterCall homepage. Simply answer a few questions about what you’re looking for and we’ll provide a possible solution. You even have the option of requesting more information from one of our expert meeting consultants. It’s quick, it’s easy and takes less than a minute--so give it a try and let us know what you think! 

Again, thank you to everyone, especially our customers, who helped us along in this process. And keep an eye out for a major site update in in early 2010!

Cambria Vaccaro is the Senior Director, Marketing Communications and our “Industry News” blogger.  Cambria has been in the conferencing industry for nearly fifteen years, and has seen it evolve from a traditional video bridging service to include cool web features and remote communication services.  She is an avid runner, cook, wife and mother of two gorgeous girls.

Esurance Powers Up for World Wildlife Fund’s Earth Hour

Here at InterCall, we love all of our customers. But, we have a special place in our heart for those who share our commitment to saving resources and making a difference. Later this week, one of our favorite customers, Esurance, will be powering down for the World Wildlife Fund’s Earth Hour. The event urges individuals and businesses to turn off their lights for one hour to raise awareness about the connections between energy use and our environment. This year’s event will take place Saturday, March 28, from 8:30 to 9:30 PM in every time zone across the world.

Earth Hour is a global initiative of WWF in which millions of people around the world will cast a vote in favor of action on climate change by turning off their lights for one hour on March 28, 2009, at 8:30 PM local time. By voting with their light switches, Earth Hour participants will send a powerful, visual message to their leaders demanding immediate action on climate change. Now in its third year, Earth Hour seeks to reach a billion people in over 1000 cities worldwide. Atlanta, Chicago, Dallas, Miami, Nashville, Las Vegas, Los Angeles and San Francisco are this year’s flagship U.S. cities.

As a special limited time promotion for Earth Hour, Esurance plans to offset the carbon emissions from vehicles insured by the auto insurance company, at no cost to policy holders. The high-quality carbon offsets purchased from NativeEnergy support a wind energy project in St. Leon, Manitoba, Canada, which feeds clean power to the Midwest grid, providing energy to eight American states.

To do our part, we will be encouraging our employees to volunteer their time at local Earth Day events like they did last year. Our sales teams will minimize travel to show customers how conferencing can reduce their carbon emissions by conducting their normally held face-to-face meetings with audio and/or web conferencing. What are you doing for Earth Day this year?

Cambria Vaccaro is the Senior Director, Marketing Communications and our “Industry News” blogger.  Cambria has been in the conferencing industry for nearly fifteen years, and has seen it evolve from a traditional video bridging service to include cool web features and remote communication services.  She is an avid runner, cook, wife and mother of two gorgeous girls.

Letter from Scott Etzler - February 2009

Well folks, we are off and running into 2009! The motto for the new year is usually change and this year is no different. For many companies, last year posed to be somewhat challenging and was full of drastic changes. At InterCall, we make it our business to adapt swiftly and seamlessly to the current trends within the industry in order to help you keep your business moving forward.

In previous years, we created a monthly newsletter which offered different articles that highlighted trends in the conferencing and collaboration industry and new solutions to make you more productive and efficient. In 2009, InterCall has decided to take change one step further. We’re adding a twist to how we communicate all the ‘hot topics’ within the industry to you by incorporating our blog. It’s a central location where you’ll be able to get updated service information, obtain more articles about using conferencing and other tools to improve your meetings and ultimately choose to read the topics that are of interest to YOU. It also gives you an opportunity to comment and give us feedback on what’s hot and what’s not!

So be sure to check out this month’s highlighted blog topics about our simple, yet innovative, new conferencing solution, InterCall Unified Meeting and three part series on how you can use conferencing to be more efficient in 2009. When you go to the blog, make sure to check out the other articles that are posted, too. You’ll definitely find something that will help you have better meetings. Don’t forget to leave a comment—we want to hear from you!

Scott is InterCall's president and has been with the company for 10 years. He is proud of the benefits InterCall’s conferencing services bring to its customers, including operational savings, improved productivity and a better quality of life for their employees.

I’d like you to meet InterCall Unified Meeting

I am very proud and excited to tell you all about the launch of our new flagship web conferencing product, InterCall Unified Meeting.

InterCall Unified Meeting allows you to integrate audio, web, video, calendar systems and instant messaging applications. The ‘click -to -start' feature makes access straightforward and gets you into your meetings much quicker. And forget about picking up the phone—you can now start your meeting on the web and have your phone number dialed and joined into the conference call.

The service is also flexible enough to be used by any industry. Sales professionals can host product demonstrations without requiring their customers and prospects to download software. Marketing professionals will find it a cost-effective way to announce new products. Project managers can bring people around the world together to give status updates and make quick decisions.

The release of InterCall Unified Meeting is a result of the recent acquisition of Genesys Conferencing and the center of our Unified Communications strategy.  If you’re already using InterCall Unified Meeting, let us know how it’s going in the comments below.  If you’d like to give it a try, click here. 

 
Cambria Vaccaro is the Senior Director, Marketing Communications and our “Industry News” blogger.  Cambria has been in the conferencing industry for nearly fifteen years, and has seen it evolve from a traditional video bridging service to include cool web features and remote communication services.  She is an avid runner, cook, wife and mother of two gorgeous girls.