Unified Communication as a Step Toward Lean Operations
May 30, 2014 @ 11:04 AM | By Bob Wise

The emergence of Unified Communications (the integration of multiple modes of voice, video, web, and text-based communications) has fundamentally altered the employee productivity landscape. The amount of benefit an organization realizes through the deployment of UC, however, varies widely.

Companies that have fully leveraged the potential of UC solutions have approached the deployment with a frame of mind as though they were implementing another dimension of a lean operations system.

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Web conferencing has reached a new level of sophistication that almost parallels an in-person meeting.   Adobe® Connect™ integrated with InterCall’s world-leading audio conferencing provides an extraordinary, feature-rich online meeting experience unprecedented in today’s market.  So what can you do with Adobe Connect integrated with InterCall audio that is so unique?

Video conference like you’ve never seen it

You can share an unlimited number of webcam video streams at DVD quality with active speaker indication, for true face-to-face collaboration with all participants.  You can bring a single speaker into focus or enable a grid mode to view all streams at the same time. 

Adobe Connect Online Meetings Integrates with InterCall Audio Conferencing


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How to Utilize Video to Modernize Your Company's Outreach
May 22, 2014 @ 02:06 PM | By Eric Vidal

Stop and think about that amazing feeling you get when you watch a riveting video online. You want to spring to action and share the clip with others. When a video ignites action in a viewer, its value increases tenfold—and if done properly, it will go viral and be seen by millions.

So why is it that so many corporations still fail to maximize their use of video across the enterprise? It’s all too common to see long-winded interviews with executives or product overviews that explain very little and take up a great deal of a viewer’s time without actually delivering any value.

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Successful Collaboration Requires More Than Cool Tools
May 20, 2014 @ 02:25 PM | By Jill Huselton

Collaboration is a hot topic in the modern workplace. Why? Because businesses of all shapes and sizes are realizing they can accomplish more when their employees work together than they can when workers brainstorm, plan and create in isolation.

Over the past decade, myriad tools and technologies have sprung up to facilitate collaboration. At InterCall, we specialize in helping businesses improve collaboration through conferencing and unified communications solutions and services. And we know that tools and technologies by themselves are not enough to maximize collaboration in your workplace.

Collaboration Beyond Tools
You can improve collaboration and communication when you include all of the right ingredients of collaborative technology.

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4 Tips for Extending the Conversation After Your Event
May 13, 2014 @ 11:36 AM | By Eric Vidal

Trade shows and sales meetings tend to have a short shelf life. There is a lot of work and effort that goes into the build-up but once the event is over, it often gets pushed to the back of attendees’ minds—even if they are willing and ready to continue the conversation. This often occurs because event planners make the mistake of excluding post-event communication from their strategy. It’s a pity this is overlooked because post-event communication is an excellent opportunity to extend the positive experience that occurred during the event.

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Another Cisco Partner Summit is in the books, and there were many interesting items that came out of it.

The big news that had everyone talking was Cisco InterCloud, a network of clouds that could potentially reshape the industry. How it will all play out remains to be seen, in terms of enterprise collaboration and the much talked about “internet of everything,” but Cisco’s betting big with a $1B investment.

You can learn more about InterCloud, the internet of everything and the Cisco Partner Summit by checking out some presentations on SlideShare and reading the Cisco blog coverage.

West Comes Away with More Cisco Partner Awards in 2014

West was honored to accept these awards from Cisco:

  • Architectural Excellence, Collaboration – US/Canada
  • Architectural Excellence, Collaboration – US/Canada:  Central
  • Cloud Partner of the Year – US/Canada: West

Continue reading "West Named Cisco Cloud Partner of the Year – 2 Years Running!" »

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