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Add Better Conference Call Habits to Your New Year’s Resolutions
December 30, 2013 @ 01:37 PM | By Sarah Murphy


With the start of the new year comes the inevitable list of resolutions: eat less, exercise more, call mom once a week, keep the smart phone away from the dinner table. Sure, chances are that many of these will fall by the wayside come Valentine’s Day, but it’s only human to try. While you’re jotting down ways in which you can be a better spouse, stay fit or stop biting your nails, why not think about how to improve on conference calls as well? After all, next to home, the workplace is where we spend the most amount of our time.

Here are some possible conference call resolutions for 2014:

Don’t be late: If you wind up scrambling for conference IDs and passwords at the last minute, or find yourself lost in an endless maze of commands, you may have an unwelcome reputation for being tardy. To avoid this, keep everything organized or, better yet,take advantage of today’s services that enable everyone to join the call simply by clicking on a direct link in a calendar appointment.

Choose your environment wisely: While you may think no one can hear the loud co-worker flinging jokes your way, the sound of weights clinking against each other while you conference at the gym or the crunch of your salad as you snag bites between smart remarks… they can. Not only can this ruin a conversation, it can damage your relationship. To prevent this, plan ahead and consider using mobile conferencing to have more control.

Make every word count: If you have a habit of using poor language, choosing ineffective words, or just letting the conversation slide by without you, studying your performance is a great idea. Today’s conferencing services enable you to record previous conversations and play them back, so you can prepare yourself for next time.

Stay on-point: In order to make the most of your conversation, designate yourself or someone else as a moderator. This person is responsible for creating an agenda, calling for order and moving the conversation along when it gets carried away.

So, what are your conference call resolutions heading into 2014?

Sarah MurphySarah Murphy is an associate marketing manager at InterCall. With over ten years of experience in the conferencing industry, Sarah has worked with customers and products that cover all segments of conferencing, including traditional operator attended services, video and online meeting solutions.

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