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Conferencing ProtoCall: Watch the Clock - Part Two
October 4, 2013 @ 01:32 PM | By Sarah Murphy

In many ways, your clients and co-workers evaluate how you use online meetings or conference calls as a way of getting a bigger picture into how you handle business. So when you are late to a call, just know—they are probably judging you. And the question lingering in their minds will most likely be whether you will be able to meet deadlines or leave them hanging.

There is no set amount of time that one must wait before disconnecting from an abandoned conference call. Therefore, since each person differs in terms of patience, it is crucial to always show up on time. Some people might wait out five or even 10 minutes for you to join. Others will hang up after the first minute. Until you learn how your meeting participants operate, it is poor etiquette to test these waters. And, after being late for a few too many minutes, you would be wise to send a courtesy email and bail out, rather than jumping on the call flustered and full of excuses.

Another thing to pay attention to is if you join a conference 15 minutes late, be mindful of the time you have already wasted. If a meeting is set to go from 3 to 4 o’clock, make sure it still ends at 4. It is impolite to ask for more time unless you are on great terms with your clients or co-workers or you are really into a project. People are busy, and you do not want to waste someone’s time during a call.

Just like with most things pertaining to office etiquette, proper phone manners will go a long way. If you pay attention to punctuality and make it a good habit to be mindful of others who are counting on your time, then you will notice just how many people abuse others’ time on a call.

So, how long will you wait for a someone who is late for an online meeting? We want to hear directly from you. Please let us know in the comments section below.

Sarah MurphySarah Murphy is a marketing manager at InterCall. With over ten years of experience in the conferencing industry, Sarah has worked with customers and products that cover all segments of conferencing, including traditional operator attended services, video and online meeting solutions.

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