Going Bald for a Cure
July 18, 2013 @ 08:39 AM | By Jill Huselton


In June, InterCall employees in our West Point, GA, office decided it was time to do something drastic. They’ve supported the American Cancer Society’s Relay for Life for many years, but now things were different. Too many of their friends, family and co-workers have been affected by cancer—either waging battles themselves or supporting a mother, father, sister or brother who were going through chemotherapy, surgeries and more chemotherapy.

Holly Parker Hanners and Christy Thompson, part of InterCall’s customer service team and each of whom have lost a parent to cancer, wanted to do more.  When Holly’s mom was fighting the disease, Holly wanted to shave her hair to show her support, and she wanted to extend that to the community. She and Christy got the idea of starting Bald Is Beautiful with a goal of raising money for ACS. The concept sounds simple, but it is a very personal thing to bare your scalp. (Between Holly and Christy, they shaved off about four feet of hair.) People wanted to join the cause, though, and on the first day they had 19 co-workers sign up to lose their locks. Thirty-three shaved heads (most of them InterCall team members) in the Bald Is Beautify event. Between that and a golf tournament, beauty pageants, personal donations and participation in Relay for Life, the teams raised $26,000 for ACS. And this significant contribution put the donations in Chamber County to the local ACS chapter over the $1 million mark.

Here are pictures of Holly and Christy as they shaved their heads. You can see more pictures on their Facebook page and learn more from this story that aired on one of the local TV stations.

In recognition of their efforts, the mayor of West Point declared June 25 as Team InterCall Bald Is Beautiful Day.

We want to also recognize and congratulate this team for their selfless efforts. As a business, we know our employees are dedicated to serving customers. To see them apply this same type of service to such a worthwhile cause makes us realize just how fortunate we are to have co-workers such as Holly and Christy and all the others who participated in the events. Our thoughts are with anyone affected by cancer and we hope that all the support for ACS and other organizations will one day result in a cure.

If you would like to make a donation to ACS, you can do so here.

Jill HuseltonJill Huselton is a senior marketing manager at InterCall. She's been in the conferencing industry for nearly 15 years, working in operations, account management and marketing, mainly based in Colorado. Before leaving the Mile-High City, she hiked a 14er, one of her top accomplishments. Now she's traded the mountains for the beach and works from a home office in North Carolina.

Unified Communications & Mobility: Seize the Trend & Enhance ROI
July 3, 2013 @ 09:15 AM | By James Whitemore


Seriously, what choice does the IT Leader have but to integrate the increasing number of end-user devices?  This may feel a bit like the tail wagging the dog, but ever since the original iPhone introduction, IT has been forced to consider the effect of various smart devices within the IT environment. Further increasing the urgency to respond, in many organizations it’s been the C-suite initiating the drive for broader device support.

Consider this: By 2013, 90% of organizations will have a policy to accept Bring Your Own Device (BYOD). In addition, 92% of mobile workers believe their smartphones should be enabled for both work and personal use. That’s an overwhelming trend that the IT professional must address and this has become the norm as relates to employee expectations.

As employees have become more mobile and more widely distributed, IT teams have provided more mobility support for an expanding variety of smart phones, tablets and other devices. If the smart device enables employee productivity, then Unified Communications (UC) takes this potential for productivity gain to the next level. The features enabled via UC that enhance productivity even further include, but aren’t limited to:

  • Single-number reach eliminates the need to decipher what number to call and/or eliminate the need for managing multiple phone numbers
  • Presence allows the users to understand the availability of a colleague prior to dialing or initiating IM
  • Simplified access to audio/video/web conferencing speeds and enhances collaboration among individuals and across work groups

Mobility is the key to maximizing workplace productivity and UC is now considered as an imperative to enabling mobility to its fullest potential.  When building the business case for UC, mobility is one of the most significant factors to deliver on the desired return on investment.

To learn how InterCall and West IP Communications can enhance your ROI through UC and mobility support, visit our web site.
James WhitemoreJames Whitemore is senior vice president of sales and marketing at West IP Communications, the team that delivers InterCall’s unified communication services. InterCall and West IP Communications are both a part of West Corporation. James holds a B.A. (Hons) degree in Business from Newcastle University in the U.K. and currently resides in Boulder, CO. In his downtime, James is an avid skier with an enthusiasm for traveling and car collecting.

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