InterCall Blog: Stop the Communications Madness!

Over the last 12 years, West IP Communications* has run into nearly every IT challenge possible and along the way has helped to cure companies of all sizes of any issue they might have had. As the communications landscape continues to evolve, it seems companies are facing more and more challenges each day.

We call this condition Communications Madness. It is the result of pressure being placed on IT leaders to continuously deploy and support disparate communications-enabling technologies across antiquated and insufficiently robust network infrastructure.

Trends such as BYOD, Unified Communications, and Integration of mobility with desktop functionality combined with resource scarcity, untested technologies, widely dispersed office locations, and ongoing financial pressure are most responsible for this treatable malady.

The way we see it…

There is a cure for Communications Madness – moving communications to the cloud. With a cloud–based service platform that scales as your business changes, your platform can deliver much more than just voice and data. It includes all the communications tools your company needs to work—each hosted and managed by a provider such as West IPC and delivered as a service over any MPLS network connection.

Specifically with West IPC, our powerful web–based management interface gives you visibility into your entire communications platform and provides greater control of service delivery. This frees your team from day–to–day operational burdens, so less time is spent managing infrastructure and applications and more time is devoted to your strategic IT business initiatives.

Learn more about Communications Madness by visiting our site, and let us know your own stories below!

West IP Communications and InterCall are both owned by West Corporation, and the West IP team provides UC solutions for many InterCall customers. This article first appeared on the West IP Communications blog.

James Whitemore is senior vice president of sales and marketing at West IP Communications, the team that delivers InterCall’s unified communication services. InterCall and West IP Communications are both a part of West Corporation. James holds a B.A. (Hons) degree in Business from Newcastle University in the U.K. and currently resides in Boulder, CO. In his downtime, James is an avid skier with an enthusiasm for traveling and car collecting.