The Name Says It All April 24, 2012 @ 12:33 PM | By James Whitemore

Smoothstone IP Communications, a leading provider of cloud-based communications for the enterprise, was acquired by West Corporation in June 2011. Since then, Smoothstone and West worked together to align the cloud-based products and services with West’s other subsidiaries, including InterCall.

Last month, West announced the rebranding of Smoothstone as West IP Communications (WIPC). Services, all delivered as a unified suite of cloud-based application, include:

• MPLS-based application network management
• Enterprise voice
• Unified threat management
• Advanced contact center solutions
• Unified messaging
• Collaboration tools

“Aligning our IP communications business with the West name gives us a consistent voice and clarity in the marketplace,” said Todd Strubbe, president of West’s Unified Communications business segment. “Our vision for unified communications always begins with our clients, so we want to ensure they understand the full breadth of the West product portfolio upon which they can build their businesses.”

Services delivered by West IP Communications are available to InterCall customers immediately and you can start the conversation by reaching out to your InterCall sales representative. If you’d like to read more about our approach to UC, be sure to check out the newly added West IP Communications section on the InterCall website and let us know what you think.

James Whitemore is senior vice president of sales and marketing at West IP Communications, the team that delivers InterCall’s unified communication services. InterCall and West IP Communications are both a part of West Corporation. James holds a B.A. (Hons) degree in Business from Newcastle University in the U.K. and currently resides in Boulder, CO. In his downtime, James is an avid skier with an enthusiasm for traveling and car collecting.