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InterCall Is 20!
September 28, 2011 @ 03:09 PM | By Scott Etzer

This month, InterCall marks our 20th year of offering the best conferencing and collaboration services in the industry.

We’ve come a long way over the last two decades, from a small team scheduling and connecting operator assisted calls through what was at the time a novel idea of toll-free numbers to thousands of worldwide employees offering reservationless audio calls, web meetings and video conferences and virtual events, not to mention the new frontier of unified communications.


In the early 1990s, we had a plan, but we never imagined that we would grow to a global company that provides businesses of all sizes with critical communication tools. InterCall launched in 1991 and provided services to facilitate conference calls for sales managers with their direct reports. Since then, we’ve grown into an industry leader, serving organizations in 179 countries.

Just look at what we accomplished in 2010:

  • Executed over 20B minutes
  • Generated over $1.2B in revenue
  • Supported more than 75,000 organizations and over 1.7M unique conference leaders
  • Hosted 115M conferences globally

All of this could not have happened without our outstanding teams and valued customers. So as we celebrate this occasion, we humbly thank everyone who has been a part of InterCall over the last 20 years. We also look forward to our next decade of service and offering customers access to the most innovative and broadest product set available.

Scott EtzlerScott was recruited to the president and COO role of InterCall in 1998 when the company’s revenues were $48 million. Prior to joining InterCall, Scott held executive positions in the voice and data communications industry, with companies such as AT&T, Decision Industries and U.S. Sprint. Scott serves on the Indiana University Kelley School of Business Dean's Advisory Council, Northwestern’s Kellogg School of Management Advisory Board, and on the Board of Steppenwolf Theatre in Chicago. He is also a member of the Economic Club, Big Shoulders Foundation and the Executives Club of Chicago. Etzler holds a Bachelor of Science degree from Indiana University and an M.B.A. from Northwestern's Kellogg Graduate School of Management. Scott and his wife Becki reside in Winnetka, Illinois, and have 2 children - Erin and Andrew.

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