InterCall, a “Cloud” Pioneer January 26, 2011 @ 01:50 PM | By Rodney Horton

The “cloud” is everywhere these days. It’s probably the latest overused term in the world of IT, so please bear with me here while I cover InterCall’s experience in the cloud. This isn’t something new to InterCall; it’s simply customers leveraging our infrastructure and unique offerings to deliver great service to their own clients, partners and colleagues instead of building their own service internally—and it’s available on-demand, regardless of location.

InterCall has been in the cloud for many years, making us somewhat of a pioneer in cloud services.  The cloud may have been known as a service provider, ASP, hoster or a combination of all of them. We’ve moved along the continuum of IT marketing terms as time has passed, but the fact is we’ve been delivering a hosted and managed service to customers since 1991.

2011 will be the biggest year yet for InterCall product development teams, industry partnerships and business investment into the cloud. It has always been at the heart of InterCall’s business model, and I plan to post some upcoming blogs to discuss product timelines, how the cloud can help your business, benefits of the cloud model and other cloud-related topics.

Stay tuned and I’ll see you in the cloud!

Rodney Horton is senior director of hosted services for InterCall, the business unit for UCaaS and other hosted UC and collaboration solutions. Rodney spends most of his time providing direction and support to the hosting services area of InterCall by working with internal teams and external customers to develop solutions that will enable companies to save time and money through the adoption of cloud-based UC. When he’s not working with InterCall customers on their UC strategy, Rodney enjoys spending time with his family, traveling and exercising.