< Back

The Trend in Conferencing? Unified Communications
November 23, 2010 @ 07:46 AM | By Dan Carroll

On October 10, I traveled to Boston for the annual CSP Summit hosted by Wainhouse Research, the premier research consulting firm in the conferencing and collaboration space. It was a great day, as we had the opportunity to get a more in depth look at the industry as well as network with our colleagues from all over the world. The New England Clam Chowder was pretty good, too.

I thought the most interesting part of the conference was the discussion around the emergence of Unified Communications (UC). The transformation of the conferencing and collaboration industry to UC is already on its way and is expected to really make strides within the next 5-10 years. While UC lacks a firm definition in terms of the products and services offered within any given model, the one thing that remains constant is the ability for all of your day-to-day business communications to be integrated and work together. It really allows for companies to work and act smarter, which is something that every good organization strives for.

One final note. Most people probably attribute InterCall with conferencing, but the reality is we’ve been offering messaging, streaming, managed services and other UC services for years giving us a head start on the rest of the industry. It’s important we continue to communicate this to our customers.

Danc Daniel Carroll, is an associate marketing manager and the company's resident competitive intel and market trends research guru. He earned a BBA in marketing at Temple University. In his spare time he likes to swim, rollerblade and sample fine Italian cuisine.

« The New Business Toolkit|Main|Is It Live or Is It Memorex? »

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00e54f0e44cd88340133f651d4c8970b

Listed below are links to weblogs that reference The Trend in Conferencing? Unified Communications:

Comments

Damien

Unified Conferencing Solutions
Enable staff to cut travel, resulting in dramatic timesavings, improved productivity, and increased customer satisfaction with unified conferencing solutions
http://blog.whizmeeting.com/?tag=unified-conferencing

Post a comment

Comments are moderated, and will not appear on this weblog until the author has approved them.

If you have a TypeKey or TypePad account, please Sign In.