A Web-based Conference Can Overcome “User Error”
October 21, 2010 @ 08:21 AM | By Dan Uhlmeyer
Think a web-based conference is complicated? Afraid you won't be able to sign onto the meeting or use all the tools available to create an interactive, engaging presentation? Here's the good news: If you can use your computer for basic business (such as using Microsoft Outlook®, PowerPoint® and your web browser), you can participate in (or even host) a web-based conference.
In many ways, a web-based conference is much better than an audio conference—the technology has myriad ways to compensate for human error. Let's look at three common faux pas during conventional audio conferences—and how web meetings help you avoid them. Let's start with sign in.
Lost Phone Numbers
Did you ever get a call in the first few minutes of an audio conference? It's another participant, frantic that she lost the phone number and dial-in codes. With web meetings hosted through InterCall, whether you're at your computer or on the go, you can log in with one click. Web meeting software permits you to join meetings from Outlook, while the recent release features that allow you to join meetings from the Apple iPhone makes it easy to join a web-based conference from your smartphone with one touch.
Ever have someone on a teleconference who couldn't find the mute button on their cell phone and couldn't remember the universal code of *6? Did they think no one else could hear their dog barking, dishwasher running or baby crying? Web meetings make it easy for the presenter or participants to mute a call with the click of a mouse. No codes to remember.
Speaking of cell phones, did you ever listen to a conventional audio conference through your cell phone? Some providers recommend you not use cell phones with their service—an inconvenience for businesspeople on the go. A web-based conference provides the same crystal clear service for every user. Compatible with most computer systems and web browsers, InterCall's web-based conference options mean no static, no dropped calls and an opportunity for you to see and hear every minute of every meeting.
Is it time for you to make the switch to web based conference services?
Dan Uhlmeyer is a Sr. Product Manager and the "Web Conferencing" blogger. He has nearly ten years of product experience in Web Conferencing and has managed several services at InterCall. When not punching on the keyboard, you can find Dan enjoying time with his wife and two children or running a marathon.